🛠️ Case study 🛠️
The post comes directly from our official social media channels.

🔍 Context: For some time, we have been providing an Outside Technology Director service, which we support businesses to better optimize their IT departments. In this post, we will very generally present a selected use case for an eCommerce industry client.

🚩 Problem: The client approached us with the need to optimize the costs incurred for the maintenance and development of the eCommerce platform. The need arose from the fact of “difficult times” in the industry.

🔍 Areas studied:

👉 Verification of suppliers
👉 Server infrastructure
👉 Software maintenance
👉 Software development
👉 Fixed IT costs

🚀 Completed tasks:

👉 Improve scaling of server resources and better match the costs incurred with real eCommerce traffic
👉 Renegotiate selected contracts with suppliers for better terms (for both parties)
👉 Introduce a recovery plan to reduce the ongoing cost of software maintenance by the software development team
👉 Cosmetic personnel changes in teams
👉 Backlog correction and planning improvement
👉 Increase the ratio of business value of IT solutions provided to the costs incurred
👉 Reduce business risks by implementing backup solutions (procedural, human resources, infrastructure)

🏆 Result: reduced monthly maintenance costs for the entire IT area reduced by 39%.
⏱️ Collaboration time: 3 months

📞 Are you curious? Let’s talk about how we can help your business!