🛠️ Case study 🛠️
The post comes directly from our official channels on Social Media.

🔍 Context: For some time, we have been providing an Outside Technology Director service, which we support businesses to better optimize their IT departments. In this post, we will very generally present a selected use case for an eCommerce industry client.

🚩 Problem: The client approached us with the need to optimize the costs incurred for the maintenance and development of the eCommerce platform. The need arose from the fact of “difficult times” in the industry.

🔍 Areas studied:

👉 Verification of suppliers
👉 Server infrastructure
👉 Software maintenance
👉 Software development
👉 Fixed IT costs

🚀 Completed tasks:

👉 Improve scaling of server resources and better match the costs incurred with real eCommerce traffic
👉 Renegotiation of selected vendor contracts to better terms (for both parties)
👉 Introduction of a remediation plan to reduce ongoing software maintenance costs by the software development team
👉 Cosmetic personnel changes in the teams
👉 Correction of backlog and improvement of planning
👉 Increasing the ratio of the business value of delivered IT solutions to the costs incurred
👉 Reducing business risks by introducing backup solutions (procedural, human resources, infrastructure)

🏆 Result: Reduced monthly maintenance costs for the entire IT area reduced by 39%
⏱️ Time of cooperation: 3 months

📞 Are you curious? Let’s talk about how we can help your business!